Manager

Shop Manager Position Overview - $50,000 - $60,000 Annual Salary plus Bi-Bonus

The Take 5 Family is hiring customer service maniacs! 

People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way to oversee a shop. You’ll be accountable for your team’s execution of the Take 5 standards for changing oil, replacing wiper blades/air filters, filling air in tires, and other light maintenance services. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments. 

What Employees Love about Take 5

·       Annual Shop Manager Conference

·       The Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of District Managers worked their way up from shop level positions. 

·       The family environment

·       Benefits/Pay 

·       Employee contests

·       Opportunity to meet new people every day

·       Community involvement

·       Learning new skills

Good to Know Before You Start!

·       Be prepared for early hours and working approximately 55 hours per week

·       Shop Managers are the first line of defense for customer service

·       Must be adaptive to change

·       Basic computer skills are needed

·       Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under cars

·       You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning

·       You may need to work in hot/cold weather conditions

·       Always be alert and aware of your surroundings

·       Must be able to lift up to fifty (50) pounds 

What does a Shop Manager (SM) do? 

·       Recruiting, Interviewing, Onboarding

·       Responsible for motivating the team, holding the team accountable, and making personnel decisions

·       Check in with customers before they leave the shop to make sure they had a great experience

·       Ensure crew actively provides excellent customer experience 

·       Control inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory

·       Place product orders

·       Understand the shop’s financials to drive results and beat budget

·       Conduct quarterly employee evaluations

·       Submit payroll 

·       Create crew schedule

·       Support technicians with their duties